As The Owner Of A New Restaurant, Susan Is Considering Her Potential Customer’s Journeys In Order To Establish Her Business In The Area. What’s The First Step A Potential Customer Might Take When Going Through The Journey Phase?

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  • View an online advertisement of the new restaurant.
  • Fill out an online email subscription form to receive alerts.
  • Call to inquire if the restaurant accepts dinner reservations.
  • Recommend the restaurant to her social media friends.

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